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1. Intro
Our (EKWB d.o.o) websites (domains: ekwb.com, ekfluidgaming.com and b2b.ekwb.com) use cookies ("Cookies").
The controller of Cookies is the company EKWB d.o.o. (“EKWB” or “we” or “us” or “our), Poslovna cona Žeje pri Komendi, Pod lipami 18, 1218 Komenda, Slovenia – EU, e-mail: [email protected].
For the purposes of this Cookie Policy, the term, “Websites” or “Our Websites” shall refer collectively to domains ekwb.com, ekfluidgaming.com, b2b.ekwb.com as well as the other websites or mobile application owned, operated or controlled by us and that link to this Cookie Policy.
This Cookie Policy provides detailed information about cookies, how and when we use cookies on our Websites, as well as your rights to control our use of them.
This Cookie Policy does not address how we deal with your personal information generally. To learn more about how we process your personal data, please see our Personal Data Protection site and Privacy Policy site.
This Cookie Policy is and will be treated as part of our Terms of Use, and is automatically incorporated therein.
You can any time opt out of use of cookies.
2. What is a cookie?
Cookies are small data files that are placed on your computer, mobile device or browser by a web page server when you visit a website. Cookies are widely used by online service providers in order to (for example) make their websites or services work, or to work more efficiently, as well as to provide reporting information.
Cookies contain information that can later be read by a web server in the domain that issued the cookie to you. Some of the cookies will only be used if you use certain features or select certain preferences, and some cookies will always be used. Cookies enables, for instance, the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.
You can find out more about each cookie by viewing our current EKWB cookie list below.
The cookie-related information is not used to identify you personally and the collected data is fully under our control.
3. Types of cookies
FIRST-PARTY AND THIRD-PARTY COOKIES
One of the key attributes of a cookie is its 'Host' - this is the domain name of the site that ultimately sets the cookie. Cookies set by the website owner or service provider (in this case, EKWB) are called “first-party cookies”. Cookies set by parties other than the website owner are called “third-party cookies”. Third-party cookies enable third-party features or functionality to be provided on or through the website or service you are using.
We use first-party and third-party cookies.
First-party cookies are issued by Our Websites and only Our Websites (only we) can read them.
The Websites include third-party widgets, such as the ‘Newsletter subscription” form, live chat service and other customer care services or interactive mini-programs that run on the Websites. These features may set a (third-party) cookie to enable the feature to function properly.
NECESSARY COOKIES, UNNECESSARY COOKIES AND EXEMPTIONS
Necessary cookies are required to operate Our Websites, display them properly and enable features or services you explicitly request. Our Websites cannot function properly without these cookies. These cookies are automatically enabled on Our Website upon your visit and they cannot be disabled. They include, for example, the ability to login, they enable you to move around the website and use its features or to access secure areas of the Website.
The law states that we can store cookies on your device if they are strictly necessary for the operation of the site. For all other types of cookies (unnecessary cookies; e.g. analytics cookies), we need your prior informed consent.
However, some cookies are exempt from this requirement. Consent is not required if the cookie is:
- used for the sole purpose of carrying out the transmission of a communication, or
- strictly necessary in order for the provider of an information society service explicitly required by the user to provide that service.
Cookies clearly exempt from consent according to the EU advisory body on data protection- WP29 include:
- user-input cookies, such as first-party cookies to keep track of the user's input when filling online forms, shopping carts, etc., for the duration of a session or persistent cookies limited to a few hours in some cases,
- authentication cookies, to identify the user once he has logged in, for the duration of a session,
- user-centric security cookies, used to detect authentication abuses, for a limited persistent duration,
- multimedia content player cookies, used to store technical data to play back video or audio content, for the duration of a session,
- load-balancing cookies, for the duration of session,
- user-interface customisation cookies such as language or font preferences, for the duration of a session (or slightly longer),
- third-party social plug-in content-sharing cookies, for loggedin members of a social network.
SESSION AND PERSISTENT COOKIES
Session cookies are deleted automatically when you close your browser. Persistent cookies remain on your device after your browser is closed. Persistent cookies may expire at a later date or remain on your device until you clear them from your browser or device.
4. What types of cookies we use?
Our Websites use different types of cookies.
We use necessary cookies and cookies which are exempt from consent. Some of them are third-party cookies but most of them are first-party cookies.
We use analytics cookies which are strictly first-party cookies.
Cookies listed below in EKWB cookie list, are not used for any purpose other than those described herein in this Cookie Policy.
5. How can you manage cookies set by Our Webpages?
You can modify your settings in most web browsers to accept or deny all cookies, or to request your permission each time a website attempts to place a cookie on your device. You can also delete all cookies that are already on your computer or your mobile device. More information about cookies, including instructions on how to manage cookies based on the browser you use, is available at the following links:
- Chrome (Computer, Android, Ipad & Iphone)
- Mozilla Firefox
- Internet Explorer
- Microsoft Edge
- Safari
- Opera
If you disable cookies entirely, some parts of Our Websites may not work properly or you may need to manually adjust your preferences every time you visit Our Websites.
6. EKWB Cookie List
NECESSARY COOKIES AND EXEMPTIONS
We use these necessary Cookies and Cookies that do not need your prior informed consent (exemptions):
| Cookie name | Source or provider | Purpose of use | First- or third-party cookie | Type | Retention period |
|---|---|---|---|---|---|
| frontend_cid | Magento | EKWB uses Magento to provide its web store and allow customers to place orders. This cookie enables you to navigate Our Website and use its features. Without this cookie, services you have asked for (such as placing an order) cannot be provided. | First-party | Persistent | 3 days |
| Frontend | Magento | EKWB uses Magento to provide its web store and allow customers to place orders. This cookie enables you to navigate Our Website and use its features. Without this cookie, services you have asked for (such as placing an order) cannot be provided. | First-party | Persistent | 3 days |
| Store | Magento | EKWB uses Magento to provide its web store and allow customers to place orders. This cookie tracks the specific store view or language selected by the shopper. | First-party | Persistent | 1 year |
| external_no_cache | Magento | EKWB uses Magento to provide its web store and allow customers to place orders. This cookie is used to record whether caching of a page is allowed or not. | First-party | Persistent | 1 hour |
| catAccCookies | Magento | EKWB uses this cookie to manage a cookie consent plugin to record the end user's acceptance that the site uses cookies. | First-party | Persistent | 1 month |
| microCenterCookieId | Magento | EKWB uses this cookie to determine location of user and is necessary for webstore funkcionality. | First-party | Persistent | 6 days |
| userGeoLoc | Magento | EKWB uses this cookie to determine location of user and is necessary for webstore funkcionality. | First-party | Persistent | 6 days |
| wordpress_test_cookie | WordPress | EKWB uses WordPress. This cookie is set when you navigate to the login page. The cookie is used to check whether your web browser is set to allow or reject cookies. | First-party | Session | The cookie is deleted when you close your web browser. |
| PHPSESSID | WordPress | EKWB uses WordPress. As you browse around the pages on a site, the session cookie tells the website that you are the same person requesting the webpages, and not a new visitor to each page. | First-party | Session | The cookie is deleted when you close your web browser. |
| catAccCookies | WordPress Catapult |
EKWB uses a cookie consent plugin to record that you accept the fact that the site uses cookies. This cookie is set in your computer to prevent the cookie consent notification from coming up again. | First-party | Persistent | 30 days |
| __cfduid | Cloudflare | This cookie is used to identify individual clients behind a shared IP address and override any security restrictions based on the IP address the visitor is coming from. For example, if you are in a coffee shop where there are a bunch of infected machines, but your machine is known trusted, then the cookie can override the security setting. | First-party | Persistent | 1 year |
| __cfduid | Mailerlite | This cookie is used to identify individual clients behind a shared IP address and override any security restrictions based on the IP address the visitor is coming from. For example, if you are in a coffee shop where there are a bunch of infected machines, but your machine is known trusted, then the cookie can override the security setting. | Third-party | Persistent | 1 year |
| __zlcmid | Zendesk | EKWB uses Zendesk. This cookie is used to provide live customer service chat on our site. It enables chat to continue with us as you view different pages on our site, or if you come back to the site later. | First-party | Persistent | 1 year |
| _help_center_session | Zendesk | EKWB uses Zendesk. This cookie holds preferences and session settings for our customer support management. | Third-party | Session | The cookie is deleted when you close your web browser. |
| _zendesk_session | Zendesk | EKWB uses Zendesk. This cookie holds session information for root access applications. | Third-party | Session | The cookie is deleted when you close your web browser. |
| _zendesk_shared_session | Zendesk | EKWB uses Zendesk. This cookie holds preferences and session settings for our customer support management. | Third-party | Session | The cookie is deleted when you close your web browser. |
| _zendesk_authenticated | Zendesk | EKWB uses Zendesk. This cookie is used to identify whether a user has the correct authorization. | Third-party | Session | The cookie is deleted when you close your web browser. |
| _zendesk_cookie | Zendesk | EKWB uses Zendesk. This cookie holds preferences and session settings for our customer support management. | Third-party | Persistent | 20 years |
| zte2095 | Zendesk | EKWB uses Zendesk. This cookie enables chat to continue with us as you view different pages on our site, or if you come back to the site later. | First- party and third- party | Session | The cookie is deleted when you close your web browser. |
| KHcl0EuY7AKSMgfvHl7J5E7hPtK | PayPal | EKWB uses PayPal. This cookie is used to run the purchase facilities offered on our site through PayPal. | Third-party | Persistent | 20 years |
| X-PP-SILOVER | PayPal | EKWB uses PayPal. This cookie is used to run the purchase facilities offered on our site through PayPal. | Third-party | Persistent | 30 minutes |
| aviaPrivacyGoogleTracking Disable | Google Analytics | EKWB uses Google Analytics for analytics. This cookie is used to check whether a user has allowed or refused to use Google Analytics cookies on Our Websites. | First-party | Persistent | 1 year |
ANALYTICS COOKIES
Based on our use of Google Analytics services we use first-party analytics cookies.
These cookies track information about visits to Our Websites so that we can customize and improve Our Websites for you. We might also use analytics cookies to test new ads, pages, or features to see how users react to them. These cookies collect different information such as:
- total time a user spends on our site,
- time a user spends on each page and in what order those pages were visited,
- what internal links were clicked,
- the geographic location of the user,
- what browser and operating system are being used,
- screen size and whether Flash or Java is installed,
- the referring site.
These data do not include personally identifiable information.
The use of Google Analytics cookies needs your prior consent, but we guarantee:
- (1) that we use solely first-party analytics cookies,
- (2) IP address anonymization,
- that we process (use) a collected data (3) solely for our own analytics purposes and
- that we will (4) not forward any collected data to any third party (neither to Google).
When you visit Our Website for the first time, we hereby inform you that by continuing to use Our Website, you consent to the use of cookies (so-called implied consent). By your continuing use of Our Website and in accordance with the above four conditions, we are allowed to enable analytics cookies on Our Website upon your first visit.
You can withdraw your implied consent by clicking here or you can opt-out of Analytics Cookies by using “Google Analytics Opt-out Browser Add-on”.
We use these first-party analytics Cookies:
| Cookie name | Source or provider | Purpose of use | First- or third-party cookie | Type | Retention period |
|---|---|---|---|---|---|
| _ga | Google Analytics | EKWB uses Google Analytics for analytics. This cookie is used to distinguish users. | First-party | Persistent | 2 years |
| _gat | Google Analytics | EKWB uses Google Analytics for analytics. This cookie is used to throttle request rate. | First-party | Persistent | 10 minutes |
| _gid | Google Analytics | EKWB uses Google Analytics for analytics. This cookie is used to store and update a unique value for each page visited. | First-party | Persistent | 1 day |
| _gat_gtag_UA_*_* | Google Analytics | EKWB uses Google Analytics for analytics. This cookie is used to distinguish visitors for analytical purposes. | First-party | Persistent | 1 minute |
| ga-disable-UA-* | Google Analytics | EKWB uses Google Analytics for analytics. This cookie is used to disable Google Analytics tracking. | First-party | Persistent | 31.12.2099 |
| _hjid | Hotjar | EKWB uses Hotjar cookie which is set when the customer first lands on a page with the Hotjar script. It is used to persist the random user ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. | First-party | Persistent | 1 year |
| VISITOR_INFO1_LIVE | Youtube | This cookie is set by Youtube to keep track of user preferences for Youtube videos embedded in sites;it can also determine whether the website visitor is using the new or old version of the Youtube interface. | Third-party | Persistent | 6 months |
| YSC | Youtube | This cookie is set by YouTube to track views of embedded videos. | Third-party | Persistent | Session |
ADVERTISING COOKIES
Such cookies are most frequently used by advertising and social networks (third pages) with the purpose of showing targeted advertisements, restricting recurring advertisements, or measuring the effectiveness of advertising agencies. Such cookies may enable the tracking of your activities online.
| Cookie name | Source or provider | Purpose of use | First- or third-party cookie | Type | Retention period |
|---|---|---|---|---|---|
| _fbp | This cookie is used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers. | First-party | Persistent | 3 months | |
| _gcl_au | Google Adsense | This cookie is used by Google AdSense for experimenting with advertisement efficiency across websites using their services. | First-party | Persistent | 3 months |
| PREF | Google/Doubleclick | This cookie, which may be set by Google or Doubleclick, may be used by advertising partners to build a profile of interests to show relevant ads on other sites. It works by uniquely identifying your browser and device. | Third-party | Persistent | 8 months |
You can opt-out from advertising cookies on YourAdChoices website.
7. Updating this Cookie Policy
The content of this Cookie Policy is for your general information and use only. You acknowledge that this information may contain inaccuracies or errors and is subject to change and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Cookies we use are subject to change. We encourage you to periodically review this page for the latest information on the Cookie Policy. Your continued use of Our Websites constitutes your agreement to be bound by all possible changes to this Cookie Policy. Your only remedy, if you do not accept the terms of this Cookie Policy, is to discontinue use of and access to Our Websites.
